Customer Issue: The customer’s remote control stopped working and the batteries weren't the reason.
Our Solution: After examining the remote and finding zero evidence of a problem, our team looked at the opener itself and, after some thorough troubleshooting efforts, discovered that some of the unit's internal wiring was fried. We replaced the circuit board and reprogrammed the remote, thus effectively solving the problem.
Garage Door Off-Track
Customer Issue: The customer's door had been forced off track.
Our Solution: Our team removed the customer's door to re-secure the track with longer bolts. We then performed general maintenance and made sure that the door was working fine before cleaning up and leaving.
Door Panel Replacement
Customer Issue: Mr. Travis asked us to replace two damaged garage door panels.
Our Solution: We painted two replacement panels to match his existing door and replace the damaged units. He was pleased with how nicely the new panels matched his old ones.
New Garage Door Installation
Customer Issue: Requested installation of a new garage door after her old unit was irreparably damaged.
Our Solution: Ms. Jacobs decided on a new Marantec Comfort 260 door. After it arrived, we replaced her old door with the new one to her complete satisfaction.